Introduction to our Cookie Policy & Privacy Notice
The General Data Protection Regulation (GDPR) which came into effect on 25th May 2018 replaces previous data privacy laws, giving more rights to you as an individual and more obligations to organisations holding your personal data.
One of the rights is a right to be informed, which means we are required to give you even more information than we do now, about the way in which we use, share and store your personal data.
Cookie Policy
This website uses cookies to distinguish you from other users of the website. This helps us to provide you with a good experience when you browse our website and also allows us to improve the website.
By continuing to browse the website, you are agreeing to our use of cookies as set out by this policy.
1) Information about cookies
A cookie is a small file of letters and numbers that, if you agree to their use, is stored on your browser or the hard drive of your computer or device. They contain information that is transferred to your hard drive.
The cookies that we could use can be split into the following categories:
- Necessary cookies. These are cookies that are required for the operation of the website. They include, for example, cookies that enable you to log into parts of the website.
- Analytical cookies. These cookies allow us to recognise and count the number of visitors to the website and to see how they move around within the website when they are using it. This helps us to improve the way the website works, for example, by ensuring that users are finding what they are looking for easily.
- Third party cookies. These are used to third parties (such as Google) to enable their services to work, for example Google Captcha on forms or Google Maps. Some third parties use their cookies for advertising purposes. We have no control over these cookies and provide a link to the third party’s privacy policy, where you may have the option to opt-out of their data collection.
2) The cookies we use
We use the following cookies:
|
Category |
Cookie Name |
Purpose |
|
Necessary Cookies |
PHPSESSID |
Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. |
|
Necessary Cookies |
ci_session |
Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. |
|
Analytical Cookies |
‘_ga’, ‘_gat’, ‘_gid’ |
Analytical cookies for us to better craft the user experience based on your page view experiences. |
|
Necessary Cookies |
token |
Unique ID to quickly view a specific order allowing the customer to access this information without requiring the customer to login. |
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
3) How you can block cookies
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Click here for instructions for your specific browser .
However, please be aware that blocking cookies may affect your ability to use the website. In particular, you may not be able to access all or parts of the website or use the functionalities contained on it.
Privacy Notice
This Privacy Notice has been created to provide information about how we process the personal data that we collect in online and offline formats through our Services, and the increased rights you have in relation to the data we hold on you and the legal basis on which we are using it.
When we use the term “Services” we mean to refer collectively to:
- The provision of goods and services to our clients and prospective clients (“Client Services”);
- The websites and mobile applications owned and controlled by us that link to this Privacy Notice (“Sites”); and
- Our marketing and business development activities, including events we host, social media properties we create, and emails that we send (“Marketing Activities”).
This Privacy Notice covers the personal data that we collect through the provision of our Services.
Who are we?
We are The Little Car Company Limited (which will be referred to as We or Us in this document). We are a world leading company specialising in the design and manufacture of scale cars. We are based in the UK.
When and What Data will we hold?
To operate effectively we need to hold the following types of personal data:
- Contact details provided when individuals are enquiring about our products and services
- Contact details when placing orders (delivery and invoicing address)
- Contact details when raising a complaint
- Contact details related to product recalls (data will be stored for the warranty period of the product)
- Details related to a Job Application
- Data you have given Third Parties your consent to share with us
- Data you provide if you chose to complete a survey
- Data related to viewing or using our website (e.g. cookies, e-mail and password)
- Data related to the use of social media platforms (e.g. Facebook, Twitter)
Consent will be sought as a matter of course. If you choose to not permit the use of personal data it may impact our ability to provide our products and services.
Our legal basis for processing personal data in connection with Client Services is:
- To comply with legal obligations and professional responsibilities;
- To perform contracts;
- To pursue our legitimate interests of:
- ensuring that we deliver the best possible service to our clients,
- business development and general marketing,
- providing you with information on our services and events, and
- ensuring we build and maintain a good working relationship with you
- Your consent, where we make it clear to you in advance that we are relying on you consent (for example, when you sign up to our mailing list).
For prospective clients, or an employee or representative of a prospective client, we will process personal data including your name and contact details as well as details of any interactions you may have with us.
We may obtain this information directly from you, from your employer or from publicly available sources like your employer’s website.
The legal bases we rely on to process your personal data is:
- To take steps requested by you prior to entering into a contract with you;
- To pursue our legitimate interests in building our business and developing a relationship with potential new clients
Data will only be shared if consent has been obtained or if there are legal obligations that require us to do so (e.g. fraud prevention).
Visitors to our sites
Certain visitors interact with our websites in ways that lead us to gather personal data. The amount and type of data that we gather depends on the nature of the interaction. For example, if you sign up to a mailing list we collect your name and contact details. Visitors can always refuse to supply personal data, with the caveat that it may prevent them from engaging in certain site-related activities.
In addition, we collect information automatically as disclosed in our Cookie Policy, above.
The legal bases we rely on to process this information is:
- To pursue our legitimate interests in developing and growing our business, operating and improving our website, and conducting Marketing Activities; and
- Your consent, where we make it clear to you in advance that we are relying on you consent (for example, when you sign up to our mailing list).
Additional uses of personal data
In addition to the uses described above, we may use your personal data for the following purposes. Some of these uses may, under certain circumstances, be based on your consent, may be necessary to fulfil our contractual commitments to you, or are necessary to serve our legitimate interests in the following business operations:
- Operating our business, administering the Services and managing your accounts;
- Contacting you to respond to your requests or inquiries;
- Processing and completing your transactions including, as applicable, order confirmation and delivering products or services;
- Providing you with newsletters, articles, alerts and announcements, event invitations, and other information that we believe may be of interest to you;
- Providing you with marketing information, and other information that is tailored to your interests;
- Conducting research, surveys, and similar inquiries to help us understand trends and client needs;
- Analysing your interactions with us, and improving our products, services, programs, and other offerings;
- Preventing, investigating, or providing notice of fraud, unlawful or criminal activity, or unauthorised access to or use of personal information, our website or data systems; or to meet legal obligations; and
- Enforcing our terms and conditions and other agreements.
Managing Your Personal Data
At any time you can request further information or perform any of the following:
- Request access to the personal data we hold about you (this may be subject to a charge)
- Request that your personal data is updated or corrected
- Stop the use of your personal data
- Change your consent related to your personal data
- Change web-site information (unsubscribe)
For any of the above, please contact us by email using the following address:
Note: We will only undertake a request when we have confirmed your identity.
Links to other websites
Our website may contain links to other websites of interest; however, you should note that we do not have any control over these and, therefore, cannot be responsible for the protection and privacy of any information which you provide whilst visiting those sites. Such sites are not governed by this privacy policy and you should exercise caution, and look at the privacy policy applicable to the website in question.
Data Concerns
If you have any concerns related to the way we use your personal data, you can contact the Information Commissioners Office (ICO):
Phone: 0303 123 1113
Online: www.ico.org.uk/concerns
Updates to this Privacy Notice
Although most changes are likely to be minor, we may change the Privacy Notice from time to time and at our sole discretion. We encourage visitors to check this page frequently for changes to the Privacy Notice.
